FAQ

  • 01. Choosing and customising a box
  • 02. Printing
  • 03. Assembling the boxes
  • 04. Materials
  • 05. Ordering samples
  • 06. Ordering
  • 07. Shipping options
  • 08. Payment methods and discount coupons
  • 09. Returns and exchanges
  • 10. Extra

We advise that before you place an order, you know what you need the box for. It also helps when you know what you're going to put inside the box or who its for. We’re sure that in our catalogue that’s always increasing, you’ll find the most adequate model for you. When you’re browsing our website, be sure to read more information on the boxes and the tips we give, for example: inner and outer measurements, difficulty assembling level, approximate assembling time, weight a box can carry etc. If you need any suggestions, don’t hesitate to check ‘section ‘Ideas’ section. We’ll surprise you for sure!

En la web podrás filtrar por las medidas que necesites en la versión web del ordenador. Cuando haces click en “Cajas de cartón”, en la parte izquierda de las cajas aparecen diferentes filtros, uno de ellos es “Buscador de medidas”. Como es muy difícil que tengamos una caja de las exactas medidas que buscas, te aconsejamos que solamente introduzcas una o dos de las medidas que buscas, dejando un campo en blanco.

SelfPackaging promotes creativity, that’s why we love giving you as many decoration ideas as possible for our gift boxes. You can find inspiration in our ‘Ideas’ section. To elaborate them, we use both own and external materials, that’s why sometimes you can’t purchase the gift boxes alike to what the decoration you may see.

If you’re interested in any of the materials we use and can’t find the option to purchase these specific materials on our website, we will be more than happy to guide you where you can find them. For that, you can contact us here, attaching the image link.

SelfPackaging can offer you good prices thanks to the standardisation of our catalogue, both gift boxes and raw materials. If you want a specific paper you can’t find it on our website, you should take into account that it will be necessary at least the acquisition of the whole paper pack which contains 100 pieces of paper.

If this option fits your needs, you can contact us here to give you an estimate for the production.

Another possible option is printing the paper in a specific Pantone colour. For that, your order should be at least orders over 500 units. If this option fits your needs, you can contact us here, and we’ll give you an estimate.

Si quieres una caja hecha a medida para ti, puedes rellenar este formulario donde te pedimos la información clave para pasarte un presupuesto personalizado:

https://selfpackaging.es/cajas-a-medida#contact-form-box-b2b