FAQ

  • 01. Choosing and customising a box
  • 02. Printing
  • 03. Assembling the boxes
  • 04. Materials
  • 05. Ordering samples
  • 06. Ordering
  • 07. Shipping options
  • 08. Payment methods and discount coupons
  • 09. Returns and exchanges
  • 10. Extra

You can ask up to 4 samples per order. They can be ordered by clicking on "order samples" button (on the top of the picture of the box). Make sure you choose the size you are interested in before clicking on that button. You will receive the box ordered in any colour available + a piece of cardboard of the colour chosen. We will add on your account a voucher code equivalent to the price of the samples that you can use on your next order (excluding shipping cost).

They will be shipped by UPS. The lead time is 5-7 working days to EU countries. The sample will be of the chosen size but random colour. Be aware that the samples are sent pre-assembled, but that in the final order, the glue or tape will be sent apart.

At the moment, we do not offer this service. The samples do not include printing, sleeves, tags or any extra accessory. In case you want them, you should order the minimum order quantity required for that box.

Samples are sent random colours depending on the availability, but we always include a piece of cardboard of the colour chosen so you can see the colour physically.

You will find the voucher code in your account, “my vouchers section”. In order to use it on your next order, you just need to copy and paste it on the required field… and the discount is applied!