FAQ

  • 01. Choosing and customising a box
  • 02. Printing
  • 03. Assembling the boxes
  • 04. Materials
  • 05. Ordering samples
  • 06. Ordering
  • 07. Shipping options
  • 08. Payment methods and discount coupons
  • 09. Returns and exchanges
  • 10. Extra

If you need the invoice with the Additional VAT (5.20%) you cannot place the order through our website and pay by credit card. You must follow these steps: 

  1. Place the order through the website, choosing “Bank wire” as payment method. 

  2. Reply the Order confirmation e-mail you will receive asking for the invoice with this additional taxes. 

  3. As soon as we have the invoice modified, we will send it to you so the payment can be done. 

Once we receive the transfer, we will start the production of the order.

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