FAQ

  • 01. Choosing and customising a box
  • 02. Printing
  • 03. Assembling the boxes
  • 04. Materials
  • 05. Ordering samples
  • 06. Ordering
  • 07. Shipping options
  • 08. Payment methods and discount coupons
  • 09. Returns and exchanges
  • 10. Extra

The boxes are sent flat with the necessary glue or tape in case the assembling of that box needs it. Assembling them is the most entertaining and fun part!

By choosing the pre-assembling service, we will deliver the boxes folded but with the glue or tape already applied. The only thing you will have to do when you receive them is add finishing details and structure the boxes into a three-dimensional object… and ready to go! 

To ask for this service, you have to click on the button “Extras” at the product page and then “Pre-assembly”. 

In case this service is not available in the box you choose, this means that box does not need glue or need to be assembled with hot glue, which cannot be previously applied.

Each box has a different level of difficulty that you can see on its product page. Besides that, you will also find there the video of how to assemble the boxes step by step. Just click on the icon on the top of the image. You can also find all of our assembly videos on our Youtube Channel. 

If you have any other doubts regarding the assembling… contact us!

On the page of each box, we provide a list of tools needed to assemble specific boxes. Tools such as; hot glue, hot glue gun, cutter, scissors, double-sided tape, adhesive tape gun etc.

Because we care for our customer’s needs, we can also provide you with all of the tools you need to assemble a box. Visit our section ‘Tools’ and you will find everything you need for your gift box assembling.

No way! We give you the double-sided tape for free with your order. In the case that the gift box you choose needs hot glue for its assembly, then you can buy it on our online shop. You can find hot glue and the hot glue gun in our section ‘Tools’.